This is an archive of the PIER's news stories and events in the local community, consequently some links may no longer work.


Mental Health – It’s OK to talk

2 November 2020

Mental Health – It’s OK to talk: Local people share their mental health stories in .


Coronavirus: England's contact-tracing app gets green light for trial

12 August 2020


Support for Carers

6 May 2020

We know that in the current situation carers are under enormous pressure. We hope that the information resources below will help carers across the county access the help and information they need.

Dorset Council area

Carer support Dorset provides information, support and Coronavirus advice for carers. You can also contact Dorset Council's carer support team on tel 0800 368 8349 or email [email protected].

Bournemouth Christchurch and Poole (BCP) area

CRISP provides information, support and Coronavirus advice for carers. Contact them on tel 01202 458204 or email: [email protected].

Carers UK provides national coronavirus updates

on looking after your own mental health, and those that you care for, including children, young people, and people who have physical disabilities, learning disabilities and autism.


Bournemouth, Christchurch and Poole Council Coronavirus - Looking after your Mental Health

12 April 2020

Dorset Mind has announced a to support local people that need help with their mental health. There are no waiting times and everyone is welcome.


State of Caring Survey 2020

25 February 2020

The State of Caring Survey is the UK’s most comprehensive research into the lives and experience of carers. The 2020 survey is now open and will close on 17 May 2020.

We are so grateful to each and every person who takes the time to complete the survey and give us a full picture of their caring experience. We will publish the top-line results in our State of Caring Report in the summer.


Making mental health services better for young people

24 February 2020

NHS Dorset Clinical Commissioning Group are running a survey about children and young people’s mental health services in Dorset (up to the age of 19).

They want to know from your experiences what you think about children and young people’s mental health services in Dorset. They also want to know what would make these services better.

This questionnaire is for anyone who has an opinion or view about children and young people’s mental health services and you're encourage to share your honest opinions and experiences.

To find out more and to complete the survey by Friday 28 February, please head to the NHS Dorset website.


What’s your health or social care priority this year? #SpeakUp2020

30 January 2020

Here’s what people have already told us about their experiences of hospital care, mental health support and social care. and tell us about the changes that you would like to see.

So that we can get a better understanding of local services and how they operate, we are asking people to #SpeakUp2020 to tell us about their experiences and the changes they would like to see. We want to know:

  • How easy do you find it to access the services and support you need?
  • What was your experience of care like? Could it be improved?
  • How was the follow-up treatment you received? Did you feel fully informed and satisfied?


CQC State of Care 2018/19

15 October 2019

State of Care is our annual assessment of health care and social care in England.

looks at the trends, shares examples of good and outstanding care, and highlights where care needs to improve.


Scottish Inter-University Service User and Carer Network Meeting

October 8 2019

October 8th 2019 saw Dr Mel Hughes (Academic Lead for ÂãÁÄÖ±²¥ PIER partnership) presenting at the Scottish Inter-University Service User and Carer Network Meeting in Edinburgh. The event was attended by social work academics and people with lived experience working with the University of Edinburgh, Dundee University, Stirling University, University of Western Scotland, Glasgow Caledonian, OU Scotland and representatives from Who Cares? Scotland and Scottish Social Services Council. It was a great example of organisations working together to share and develop ideas on user involvement in social work education.

Mel says, ‘My presentation on the ÂãÁÄÖ±²¥ PIER partnership and our work in recognising, valuing and harnessing the expertise of people with lived experience was well received and led to some great discussions on approaches to engaging seldom heard voices in social work education. Members were particularly keen to hear more about our 'Learning from the Lived Experience' user led unit and our 'Guide to Statutory Social Work Interventions: the lived experience' text book. There was even talk of adapting this to the Scottish legal framework. 

Watch this space!


PIER member, Frances Kay, receives an invite from Parkinson’s UK

30 September 2019

Earlier this year the PIER partnership was awarded £3,000 by the Dorset Community Investment Fund to make some short films or digital stories which reflect the patient or service user experience. Kay’s film End of Life from a Carer’s Perspective sees Frances discussing the process through which she went, alongside her late husband during his prolonged degenerative illness.

As a result of this film being shared with our wider networks, Frances has been invited to give a talk to the staff at Parkinson's UK headquarters on 29th October 2019. She will be sharing her personal reflections and raising awareness of some of the biggest challenges facing carers including communication issues, particularly with healthcare professionals.

The PIER Partnership is so grateful to Frances for sharing her experiences so candidly and very pleased to see that it is having an impact on a national scale.


State of Caring 2019 report (Carers UK)

9 July 2019

This report provides a snapshot of caring in 2019 by including the responses from 7,525 people who are currently providing care.


UK’s unpaid carers seven times lonelier than general public

10 June 2019

compared with the general public.


Royals launch mental health text line

10 May 2019

. The initiative called Shout is backed by £3m from their charity - the Royal Foundation.


More GP appointments available due to success of pilot scheme

15 April 2019

An to see their patients is to be extended following a successful pilot.


State of Caring survey 2019

5 March 2019

We need your help to paint a picture of what it’s like to be a carer in 2019. Take the - the UK's most comprehensive research into the lives and experiences of carers.


New campaign to recruit thousands more adult social care staff

28 February 2019

A new national recruitment campaign to help fill the has launched.


The GP substitute will see you now

31 January 2019

More than 20,000 physios, pharmacists and paramedics are to be recruited in England to work alongside under-pressure GPs under .


National Health Service (NHS) long-term plan: Focus on prevention 'could save 500,000 lives'

8 January 2019

Ambitious focuses on prevention and early detection.


CQC Community Mental Health Survey 2018

4 January 2019

Read the which looked at the experiences of people receiving community mental health services.


Dorset Care Records - What is the Dorset Care Record?

3 January 2019

At present, health and social care organisations in Dorset hold different sets of records about you.

Information in different records may be duplicated or incomplete. The  is a new confidential computer record that will join up different records to create a more comprehensive and up-to-date record about you. Over time this will help improve the care you receive. Read more about the .


Check NHS cancer, A&E, ops and mental health targets in your area

11 October 2018

The NHS is under severe pressure. Rising numbers of patients need hospital care - whether in an accident and emergency department, for cancer treatment or for planned operations and care, such as knee and hip replacements. Growing numbers of people are also reporting they are struggling with their mental health. .


The LGA green paper for adult social care and wellbeing

4 September 2018

, which endeavours to put adult social care right at the very heart of the Government’s thinking.


GP Patient Survey 2018

23 August 2018

9 out of 10 patients in Dorset are positive about their GP practice says .


State of Caring 2018

11 July 2018

Carers UK carries out an of carers to understand the state of caring in the UK each year. This year a total of 7,397 people shared their experience of what it’s like to be a carer. This is the largest State of Caring survey carried out by Carers UK to date. This report considers the responses from the 6,828 people currently providing care who completed the survey to provide a snapshot of caring in 2018.


Research Summary for Carers Week 2018

27 June 2018

Find out more about .


Patient Participation Groups (PPGs)

7 February 2018

What does a PPG do?

The job of a PPG is to represent the views and interests of patients and the local community.

All PPGs are different but the things they do include:

  • Helping to produce GP practice newsletters and information leaflets
  • Carrying out patient surveys to find out what patients think about certain services
  • Feeding back ideas and concerns to help shape services and improve patient experiences
  • Help to organise health promotion events

Many PPGs have a main group whilst using online tools (such as email) to communicate with their wider patient group.


24 November 2017


Check NHS cancer, A&E and operations targets in your area - 17th October 2017

How the NHS Tracker works

This guide uses the latest published data on performance against three key NHS waiting-time measures:

  • A&E treatment
  • Cancer care
  • Planned operations and care, such as knee and hip replacements.

This data is currently published either monthly or quarterly depending on where you live in the UK, and there are differences between how the targets are measured in each part of the UK. See below for data sources.


The vision for Dorset

2 October 2017 (Dorset CCG)

Transforming our hospitals, community services and primary care will enable us to achieve our ambition of financially and clinically sustainable health and social care designed around the patient.

We want to deliver this transformation in an innovative way to meet the needs of local people and support them to lead healthier lives for longer. As more people develop long-term conditions it is crucial that our focus is as much about promoting health and wellbeing as it is about preventing disease.

You can find out more about the and the delivery of five key ambitions.


World Mental Health Day

9 – 12 October 2017

The World Mental Health Day 2017 programme is a result of a collaboration between: ÂãÁÄÖ±²¥ (ÂãÁÄÖ±²¥); Borough of Poole; Students Union ÂãÁÄÖ±²¥; Dorset HealthCare University NHS Foundation Trust; Dorset Police and Crime Commissioner; Dorset Mental Health Forum; Dorset Mind and Healthwatch Dorset.

Read more about the ÂãÁÄÖ±²¥ events scheduled over the four days at our Lansdowne and Talbot campuses. We look forward to welcoming you.


A Mental Health Act Fit For Tomorrow   

23 June 2017

This date saw the publication of A Mental Health Act Fit For Tomorrow, using data from a survey developed, disseminated and analysed by Rethink Mental Illness on behalf of the Mental Health Alliance.

The research features the views of more than 8,000 people who use mental health services, carers, and professionals working in the field. This includes people who felt that they weren’t treated with dignity and were not confident their human rights would be protected if they were detained. There are serious concerns that the act is out of date and doesn't take into account the view of those affected by mental illness.

You can find out more and read the report on the .


Carers card is 1 year old this week!

23 June 2017

At Carers Card we have talked to many generous, caring businesses who have offered a discount to carers across Dorset. There are 182 unique businesses now accepting the carers card. All a carer has to do is show their Carers Card to a supplier who has joined the scheme and discounts worth as much as 50% are available to them! Carers Card was launched during Carers Week 2016. .


Healthwatch Dorset launch digital project for young people

21 June 2017

Healthwatch Dorset is a local independent consumer champion for health and social care. It’s one of 148 local Healthwatch organisations around England, who all work to ensure that the voice of the consumer is strengthened and heard by those who commission, deliver and regulate health and care services.

One of their initial projects centred on hearing from younger people about their lives, about what it’s like to be them and what their health and wellbeing issues are. Healthwatch Dorest received 150 submissions in various forms, including images, paintings, blogs, vlogs, films and poetry.


NHS Dorset CCG publishes headline responses from consultation on proposed changes to healthcare

14 June 2017

Independent analysts Opinion Research Services (ORS) have produced the headlines from over 18,500 responses which were submitted during the public consultation on proposed changes to local healthcare as part of the Clinical Services Review.

The consultation asked for feedback on site-specific options for Dorset County, Poole and Royal Bournemouth hospitals, the configuration of maternity and paediatrics, changes to community services and the redistribution of community beds across the county.

Between 1 December 2016 and 28 February 2017, 18,713 questionnaires were submitted along with 245 written submissions. In addition over 1,900 people attended drop-in events, 14 focus groups took place and 1,005 people took part in telephone surveys.

Dr Forbes Watson, Chair of NHS Dorset Clinical Commissioning Group, said: “I would personally like to thank all individuals and organisations who took the time to give feedback on our proposals during the public consultation and would like to reassure them that their views will be listened to as we consider any final decisions and recommendations.

“Everyone involved in the Clinical Services Review is aware that people have differing views and the prospect of change can, in some cases, be a cause of anxiety for those who use local services. However with the challenges the NHS faces, without making changes, people living in and around Dorset will not receive the same high-quality services as they currently do.

“It is important to understand that these findings are not interpreted as final decisions. The report produced by ORS will inform the final business case, which will be presented to NHS Dorset CCG’s Governing Body in late 2017 to assist them in making final decisions which will then be widely publicised.â€

Visit Dorset Clinical Commissioning Group’s to read the headline responses.